Now, more than ever, how we connect is everything. That’s why we’re moving our processes online to bring you virtual interviews & assessments you can experience from the comforts of your home. Connect to your possibilities with TeleTech through a phone interview & learn as you go with coaching for our online assessments. We’ll send you forms & keep you updated via email. All so we can secure your new career with us. Typically, to qualify as a Japanese Technical Support Representative you need to have: · Fluency in both written and spoken Nihongo and English Speaking – Familiarity in Keigo (honorific or polite form) is preferred Writing – Knowledge in Katakana and Hiragana is a must; Familiarity in basic to intermediate Kanji is preferred Reading – Knowledge in Katakana and Hiragana is a must; Familiarity in basic to intermediate Kanji is preferred · Basic English communication skills · Strong familiarity with the internet and MS Office applications · Previous customer service experience is a plus, but it’s not really a requirement What you might be doing on a typical day: · Consult with customers on products and services to provide the best solutions via call, email and/or chat Respond to customer inquiries with compassion and active listening Ultimately you will provide excellent customer service that keeps the customer coming back You’ll enjoy: · Competitive pay and performance-based incentives · Fixed dayshift work schedule and guaranteed weekends off · Real career growth opportunities · Company-sponsored HMO with Health & Wellness programs for you and your family · Educational assistance through tuition reimbursement · An accessible location at the 2nd Floor, Robinsons Cybergate Plaza, EDSA corner Pioneer Street, Mandaluyong City. · And more. Accepting digital applications for your protection and the protection of our employees: Apply online or text ‘TTEC’ to +63 922 110 1170 to connect with us. Our purpose is to deliver humanity to business – and it’s more relevant than ever before in today’s environment. We know we’re stronger together, working towards a purpose that matters. As TeleTech team members we lift each other up, deliver smiles, and support our communities. Join us in our commitment to deliver amazing experiences. Job Function / Expertise / Department Industry Years of Work Experience Less than 1 Year Position Level Job Type Full Time Work Hours Shifting schedule Educational Attainment Technical/ Vocational Course Preferred field of Study Not Specified Employee benefits Meal Allowance HMO Coverage Life Insurance HMO of dependents SSS Philhealth Pag-Ibig 13th month Others – Performance-based Incentives, Career Growth Opportunities, Tuition Reimbursement, Accessible Location Preferred Candidate Interpersonal / Soft Skills Tools

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