Answer incoming calls for HCMI branches Create a ticket for all incoming calls thru in-house CRM Generate weekly inbound reports Answer minor inquiries and facilitate customer requests Follow-up status of issued tickets and ensure that they are attended by the concerned department Generate monthly inbound reports such as Tickets Summary and Call Accounting Reports Job Function / Expertise / Department Industry Years of Work Experience Less than 1 Year Position Level Job Type Full Time Work Hours Day shift Educational Attainment Bachelor’s Degree Preferred field of Study Any Related Field Employee benefits SSS Philhealth Pag-Ibig 13th month Preferred Candidate Interpersonal / Soft Skills

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