Continuum Global Solutions – Mandaluyong City, Metro Manila – Responsible for designing, organizing, managing and/or delivering training programs that meet defined business requirements for clients. Responsible for sales, technical, product or other client training needs. ESSENTIAL FUNCTIONS Schedules trainers, classes, equipment, and facilities for training needs Manage training staff to ensure client training requirements are met Contributes to departmental business plans and priorities by applying Company policies and procedures to resolve a variety issue Sets priorities for team to ensure task completion; coordinates work activities with other supervisors Contributes to new training design and existing program enhancements Collaborates with client teams to determine needs for future training Organizes team priorities and assigns to team members REQUIRED EDUCATION AND EXPERIENCE High School Diploma, GED or equivalent Minimum1 year experience in a training supervisor role preferably in a BPO environment Excellent oral and written communication Flexibility to work onsite PERKS AND BENEFITS Competitive Base Salary Health and Group Life Health Insurance Taxable Allowance Rice Allowance Laundry Allowance Uniform and Clothing About Continuum Global Solutions, LLC Continuum Global Solutions’ customer care services and call centers have been embraced by top companies worldwide. The company's Fortune-500 clients rely on its vast expertise in customer care management. Continuum Global Solutions leverages world class voice, chat, email, and social technologies. Continuum has more than 16,000 employees in major international markets and serves tier-1 clients across multiple industry verticals. More information can be found at www.continuumgbl.com. Continuum is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation,disability, military/veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local laws…. – Permanent – Full-time

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