Cebu City Negotiable English, Vietnamese BENEFITS: Benefits: Competitive salary package HMO 13th month pay Allowances Sick Leave Vacation Leave Training SCHEDULE: Open for Shifting schedule JOB DETAILS: COMPANY PROFILE: It is a leading BPO company known for their multichannel customer services. They have digital solution, analytic solution BPO non-interaction, best location, contact center, internet interaction, vip and specialized solution and connection. They have been providing customer support for since 1978. ACCOUNT: The account is an Online Streaming account that offers to watch films and Television program REQUIREMENTS: Open for Native and Non-native Vietnamese Proficient in Vietnamese and English Background in BPO or customer support environment is a plus Willing to work in Cebu City RESPONSIBILITIES: Manage incoming calls from Vietnamese clients Handle customer complaints and set proper expectations to customers Following client processes and procedures like processing information, orders, requests, or comments Identifying and assessing customers’ needs to achieve satisfaction Establishes and develops relationships with client personnel, client partners and co-workers RECRUITMENT PROCESS: Validation | Paper Screening Phone/Skype or Face to Face Initial HR Interview Final interview with Ops Team Client Validation will consist of 3 types of test ( written, role play & face to face interview ) JOB OFFER HOW TO APPLY: Please send your resume to: Mobile: 0945-603-5884 Sun/Smart 09426682269 Skype: live:jknetwork1 WhatsApp: 0945-603-5884 LINE: genrou_team or jknetworkteam Look for: Jessa /Gray Don’t forget to refer your friends! We give referral bonus for every successful hire. Want to know the right job for you? Talk to us on our FREE Bilingual Career Consultation. Apply now and bring home an exclusive J-K Network Hoodie once you got hired from any of our client! Other Opening: Position:Vietnamese Bilingual Associate Industry: BPO Company Location: Mandaluyong, Cubao, Eastwood and Taguig City Salary: Negotiable Position:Vietnamese Financial Document Translator Industry: Financial Company Location: Taguig City Salary: Negotiable

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