Posted on 18 December 2019 Job Description: Handling of all technical escalations Installing network cabling (server racks, patch panels, cable terminations) Administering network devices such as switches, access points, printers, IP phones, etc. Administering network services such as DHCP, DNS, Active Directory Administering VoIP system such as Vicidial, PBC Servers, VoIP/GSM gateways Knowledgeable on OsTicket System Provides weekly IT-related reports such as: – Bandwidth – VoIP cost – Dialer utilization – DID utilization Requirements Qualifications: Candidate must possess at least a Bachelor’s Degree /College Degree in Information Technology/Computer Engineering or equivalent Minimum of 2-3 years of experience in System Administration/Engineering Experience with telephony debugging tools and troubleshooting Knowledge in troubleshooting break / fix issues with VoIP technologies. Understands SIP trunking Familiar with ticketing system Knowledgeable in using MS Office applications Has good interpersonal and communication skill Can work independently and amenable in doing field work Skills / Software TroubleshootingTeamworkExcellent Communication SkillsProblem Solving Skills Working Location Taguig, Bonifacio Global City (BGC) Apply Now Job Description

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