Davao City

Php45,000 – Php55,000 Basic

English

Filipino

BENEFITS:

  • Allowance
  • Government Mandated Benefits
  • HMO
  • Leaves
  • temporary work from home
  • Online interviews & Assessment

JOB DETAILS:
Company Profile:
This company delivers virtual assistant solutions, technical support and customer service worldwide.

Requirements:

  • Bachelor’s Degree
  • 5 Years in Workforce Planning or Forecasting labor requirements and creating and managing staff schedules

Responsibilities:

  • Leads the Workforce team
  • Ensures delivery of key metrics, staffing budgets, training requirements and, performance metrics
  • Executes communication strategy
  • Increases efficiency by recommending staffing strategies
  • Acts as Workforce Management liaison with internal and external site.
  • Ensure that the team members are aligned to the processes and updates.
  • Researches and identifies potential vendor solutions
  • Attend regular internal and external client meetings
  • Supervise activities of the Planners and RTAs.
  • Train, coach and provide disciplinary actions to direct reports
  • First level escalation point person of WFM members and processes.
  • Monthly meeting and catchup
  • Audit and monitor the team’s compliance and performance.
  • Develops templates, reports and tools
  • Responsible for Performance Management of the RTAs and Planners
  • Participate in onboarding new projects.

Recruitment Process:

  • Internal English Language Test
  • Internal [Assessment Center]
  • Interview with HR Manager and/or Global Recruitment Coordinator
  • Background investigation
  • Final Interview

How to Apply:
Send your resume to philjobs@jp-network-e.com

Contact Us:
Globe Mobile: 09176381480
Sun/Smart: 09293159901
Skype: live:newhirephilippines
Look for: Kendra

Apply Now!


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