Php45,000 – Php55,000 Basic
- Government Mandated Benefits
- temporary work from home
- Online interviews & Assessment
This company delivers virtual assistant solutions, technical support and customer service worldwide.
- Bachelor’s Degree
- 5 Years in Workforce Planning or Forecasting labor requirements and creating and managing staff schedules
- Leads the Workforce team
- Ensures delivery of key metrics, staffing budgets, training requirements and, performance metrics
- Executes communication strategy
- Increases efficiency by recommending staffing strategies
- Acts as Workforce Management liaison with internal and external site.
- Ensure that the team members are aligned to the processes and updates.
- Researches and identifies potential vendor solutions
- Attend regular internal and external client meetings
- Supervise activities of the Planners and RTAs.
- Train, coach and provide disciplinary actions to direct reports
- First level escalation point person of WFM members and processes.
- Monthly meeting and catchup
- Audit and monitor the team’s compliance and performance.
- Develops templates, reports and tools
- Responsible for Performance Management of the RTAs and Planners
- Participate in onboarding new projects.
- Internal English Language Test
- Internal [Assessment Center]
- Interview with HR Manager and/or Global Recruitment Coordinator
- Background investigation
- Final Interview
How to Apply:
Send your resume to firstname.lastname@example.org
Globe Mobile: 09176381480
Look for: Kendra